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The publication can be exported in the following formats: APA (American Psychological Association) reference format, IEEE (Institute of Electrical and Electronics Engineers) reference format, BibTeX and RIS.

Export Reference (APA) 
Silva, S., Dias, Á. & Freitas, R. (2011). Clientividade. Maia. AEP.
Export Reference (IEEE) 
S. Silva et al.,  Clientividade, Maia, AEP, 2011
Export BibTeX 
@book{silva2011_1716498942031,
	author = "Silva, S. and Dias, Á. and Freitas, R.",
	title = "",
	year = "2011",
	editor = "",
	volume = "",
	number = "",
	series = "",
	edition = "",
	publisher = "AEP",
	address = "Maia",
	url = "https://www.yumpu.com/pt/document/view/51192007/clientividade-portugal-a-minha-primeira-escolha-aep"
}
Export RIS 
TY  - BOOK
TI  - Clientividade
AU  - Silva, S.
AU  - Dias, Á.
AU  - Freitas, R.
PY  - 2011
CY  - Maia
UR  - https://www.yumpu.com/pt/document/view/51192007/clientividade-portugal-a-minha-primeira-escolha-aep
ER  -