Export Publication

The publication can be exported in the following formats: APA (American Psychological Association) reference format, IEEE (Institute of Electrical and Electronics Engineers) reference format, BibTeX and RIS.

Export Reference (APA) 
Loureiro, S. M. C. & Bilro, R. G. (2022). The role of commitment amongst tourists and intelligent virtual assistants. Journal of Promotion Management. 28 (2), 175-188
Export Reference (IEEE) 
S. M. Loureiro and R. J. Bilro,  "The role of commitment amongst tourists and intelligent virtual assistants", in Journal of Promotion Management, vol. 28, no. 2, pp. 175-188, 2022
Export BibTeX 
@article{loureiro2022_1716220490075,
	author = "Loureiro, S. M. C. and Bilro, R. G.",
	title = "The role of commitment amongst tourists and intelligent virtual assistants",
	journal = "Journal of Promotion Management",
	year = "2022",
	volume = "28",
	number = "2",
	doi = "10.1080/10496491.2021.1987979",
	pages = "175-188",
	url = "https://www.tandfonline.com/doi/full/10.1080/10496491.2021.1987979"
}
Export RIS 
TY  - JOUR
TI  - The role of commitment amongst tourists and intelligent virtual assistants
T2  - Journal of Promotion Management
VL  - 28
IS  - 2
AU  - Loureiro, S. M. C.
AU  - Bilro, R. G.
PY  - 2022
SP  - 175-188
SN  - 1049-6491
DO  - 10.1080/10496491.2021.1987979
UR  - https://www.tandfonline.com/doi/full/10.1080/10496491.2021.1987979
AB  - This paper aims to analyze Attachment and Emotional Values as antecedents of Commitment to intelligent virtual assistants (IVA) and Commitment as a driver of Loyalty Intentions toward the IVA. Data is collected from a sample of 124 active users of IVA systems in tourism settings by the mean of an online survey. The findings contribute to the existing literature by revealing that Attachment and Emotional Values positively influence tourists Commitment to Intelligent Virtual Assistants. Moreover, findings reveal that Commitment positively influences Loyalty Intentions. This study is a first attempt to analyzing the commitment process between users (i.e., tourists) and artificial intelligent systems (i.e., intelligent virtual assistants).
ER  -