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The publication can be exported in the following formats: APA (American Psychological Association) reference format, IEEE (Institute of Electrical and Electronics Engineers) reference format, BibTeX and RIS.

Export Reference (APA) 
Loureiro, S. M. C., Bilro, R. G. & Neto, D. (2023). Working with AI: Can stress bring happiness?. Service Business. 17, 233-255
Export Reference (IEEE) 
S. M. Loureiro et al.,  "Working with AI: Can stress bring happiness?", in Service Business, vol. 17, pp. 233-255, 2023
Export BibTeX 
@article{loureiro2023_1717405307348,
	author = "Loureiro, S. M. C. and Bilro, R. G. and Neto, D.",
	title = "Working with AI: Can stress bring happiness?",
	journal = "Service Business",
	year = "2023",
	volume = "17",
	number = "",
	doi = "10.1007/s11628-022-00514-8",
	pages = "233-255",
	url = "https://www.springer.com/journal/11628/"
}
Export RIS 
TY  - JOUR
TI  - Working with AI: Can stress bring happiness?
T2  - Service Business
VL  - 17
AU  - Loureiro, S. M. C.
AU  - Bilro, R. G.
AU  - Neto, D.
PY  - 2023
SP  - 233-255
SN  - 1862-8516
DO  - 10.1007/s11628-022-00514-8
UR  - https://www.springer.com/journal/11628/
AB  - This paper explores the effect of artificial intelligence (AI) on employee happiness
and proposes a model founded on stress and coping theory to analyze the effect of
benign stress on employee happiness and its indirect effect via employee engagement.
It combines semi-structured interviews with employees working alongside AI
algorithms and agents and surveys 200 employees to assess the proposed model. The
results demonstrate that incorporating AI in the workplace can generate stress and
affect human well-being but can also be a motivational factor instead of a concern,
and that employee engagement plays an essential role in mediating the relationship.
ER  -