Sérgio Moro (PhD in Information Sciences and Technologies) is an Assistant Professor at ISCTE-IUL and Sub-Director and Coordinator of the Information Systems Group at ISTAR-IUL.
Sérgio is an interdisciplinary Data Scientist aiming to unveil patterns of knowledge through data-driven approaches.
His research interests include Business Intelligence, Data Mining, Data Science, and Decision Support Systems applied to real world problems such as Marketing, Banking, and Tourism.
He has published in domains such as Information Management (e.g., International Journal of Information Management, Journal of Information Science), Information Systems (e.g., Decision Support Systems, Expert Systems with Applications), Marketing (e.g., Journal of Business Research, Journal of Retailing & Consumer Services), Hospitality & Tourism (e.g., Annals of Tourism Research, International Journal of Contemporary Hospitality Management), and Applications to Industry (e.g., Computers in Industry). His portfolio of publications includes a total of 30 peer-reviewed journal publications, from which 17 are Q1 and 7 Q2.
He has worked for 15 years (2001-2016) at Montepio Bank, from which the last 3 and a half as a Business Intelligence and Analytics Project Coordinator, including projects such as Analytical CRM, IRB (internal ratings-based approach to capital requirements for credit risk), ALM (Asset-Liability Management), and GRC (Governance, Risk and Compliance).
His academic background includes a 5 year B.Sc. in Computer Engineering (Instituto Superior Técnico, University of Lisbon), a M.Sc. in Management Information Systems (ISCTE-IUL), and a Ph.D. in Information Sciences and Technologies (ISCTE-IUL).