@article{loureiro2014_1711712157107, author = "Loureiro, S. M. C. and Ferreira, E. S.", title = "Medical tourism: how lobby servicescape may influence customers’ image and pleasure", journal = "Revista Turismo e Desenvolvimento/Journal of Tourism and Development", year = "2014", volume = "21/22", number = "", pages = "23-32", url = "" }