Ciência-IUL
Publicações
Descrição Detalhada da Publicação
Diagnosis Process Design: a Formal Approach
Título Livro
Reengineering in Action: The Quest for World Class Excellence
Ano (publicação definitiva)
1999
Língua
Inglês
País
Reino Unido
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Abstract/Resumo
Business process reengineering is arguably the management paradigm of the decade. No other paradigm for organizational innovation and improvement has achieved a stronger presence and impact in corporate boardrooms around the world. In recent years reengineering has also moved away from the hype into real-world application, and there is now a vast pool of techniques and experience ready to be tapped by organizational-change advocates.
This book provides an international showcase of reengineering in action, with contributions from more than forty experts spanning five continents. Besides prescriptions of concepts and tools, it presents case studies of public sector as well as private sector reengineering experience, and visions of the future of reengineering practice.
Agradecimentos/Acknowledgements
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