Artigo em revista científica Q1
From institutional websites to social media and mobile applications: a usability perspective
Ricardo F. Ramos (Ramos, R.); Paulo Rita (Rita, P.); Sérgio Moro (Moro, S.);
Título Revista
European Research on Management and Business Economics
Ano (publicação definitiva)
2019
Língua
Inglês
País
Reino Unido
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Abstract/Resumo
Mobile applications (MA) and social media (SM) platforms are changing Internet user behavior. This study aims to unveil within current academic literature, the fields where usability research has been focusing their efforts in the dimensions institutional websites (IW), SM and MA usability, and to suggest possible paths for future studies. Search was performed in peer-review journals, providing 302 published articles between 1994 and 2018. To examine the manuscripts, text mining (TM) was adopted to discover pertinent terms, and to reveal trends, gaps and opportunities for future research. Results show a gap on marketing and nutrition research fields and an increasing interest in the usability principles of SM technology in general. Moreover, many articles are associated with the health and medical area, suggesting a more mature development of these fields.
Agradecimentos/Acknowledgements
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Palavras-chave
Institutional website,Mobile application,Social media,Usability
  • Economia e Gestão - Ciências Sociais
Registos de financiamentos
Referência de financiamento Entidade Financiadora
UID/Multi/04466/2019 Fundação para a Ciência e a Tecnologia