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Santos, C. M. & Passos, A. M. (2013). Team mental models, relationship conflict and effectiveness over time. Team Performance Management. 19 (7/8), 363-385

C. M. Santos and A. M. Passos,  "Team mental models, relationship conflict and effectiveness over time", in Team Performance Management, vol. 19, no. 7/8, pp. 363-385, 2013

@article{santos2013_1732215996161,
	author = "Santos, C. M. and Passos, A. M.",
	title = "Team mental models, relationship conflict and effectiveness over time",
	journal = "Team Performance Management",
	year = "2013",
	volume = "19",
	number = "7/8",
	doi = "10.1108/TPM-01-2013-0003",
	pages = "363-385",
	url = "http://www.emeraldinsight.com/journals.htm?issn=1352-7592&volume=19&issue=7&articleid=17098188&show=abstract"
}

TY  - JOUR
TI  - Team mental models, relationship conflict and effectiveness over time
T2  - Team Performance Management
VL  - 19
IS  - 7/8
AU  - Santos, C. M.
AU  - Passos, A. M.
PY  - 2013
SP  - 363-385
SN  - 1352-7592
DO  - 10.1108/TPM-01-2013-0003
UR  - http://www.emeraldinsight.com/journals.htm?issn=1352-7592&volume=19&issue=7&articleid=17098188&show=abstract
AB  - Purpose: This study aims to evaluate the extent to which similar team mental models (TMMs) at the beginning of a team’s lifecycle influence the level of relationship conflict within the team, TMM-similarity at the middle of the team lifecycle, and in turn team effectiveness. Thus far, no research has analysed the mediating role of a dysfunctional team process between TMM-similarity and effectiveness.
Design/Methodology/Approach: The study was conducted in a strategy and management competition involving 414 individuals who comprised 92 teams (3-5 members). We collected data at four moments in time. The questionnaires were developed based on validated scales and adapted for the specific context.
Findings: Our results provide support for the mediating role of conflict between the similarity of team-TMMs at the beginning of team lifecycle and effectiveness. Our results also provide support for the mediating role of task-TMMs in the middle of team lifecycle between task-TMMs at the beginning of team lifecycle and effectiveness. Findings suggest that teams with more similar TMMs, experience less relationship conflict which in turn improves effectiveness. Research limitations/implications: In this study TMM-accuracy was not analysed. Future research should analyse the role of TMM similarity and accuracy. Further, future research should explore the optimal level of TMM-similarity and when the similarity of TMM is disruptive to teams.
Originality/Value: This paper sheds light on the role of conflict as a dysfunctional team process between TMM-similarity and effectiveness. Moreover, this paper shows that more research on TMM evolution is needed.

ER  -