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Export Reference (APA) 
Vinagre, H., Pinto M. & Neves, J. (2009). Giving voice to children and young adults: a methodological approach to the evaluation of service quality in librairies. In M. Grahan & S. Thornton  (Ed.), 8th Northumbria International Conference on Performance Measurement in Librairies and Information Services. (pp. 349-358). Florença: Instituto degli Innocenti, Northumbria, University Press.
Export Reference (IEEE) 
H. Vinagre et al.,  "Giving voice to children and young adults: a methodological approach to the evaluation of service quality in librairies", in 8th Northumbria Int. Conf. on Performance Measurement in Librairies and Information Services, M. Grahan & S. Thornton , Ed., Florença, Instituto degli Innocenti, Northumbria, University Press, 2009, pp. 349-358
Export BibTeX 
@inproceedings{vinagre2009_1766462234055,
	author = "Vinagre, H. and Pinto M. and Neves, J.",
	title = "Giving voice to children and young adults: a methodological approach to the evaluation of service quality in librairies",
	booktitle = "8th Northumbria International Conference on Performance Measurement in Librairies and Information Services",
	year = "2009",
	editor = "M. Grahan & S. Thornton ",
	pages = "349-358",
	publisher = "Instituto degli Innocenti, Northumbria, University Press",
	address = "Florença",
	organization = "",
	url = ""
}
Export RIS 
TY  - CPAPER
TI  - Giving voice to children and young adults: a methodological approach to the evaluation of service quality in librairies
T2  - 8th Northumbria International Conference on Performance Measurement in Librairies and Information Services
AU  - Vinagre, H.
AU  - Pinto M.
AU  - Neves, J.
PY  - 2009
SP  - 349-358
CY  - Florença
ER  -