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Vinagre, H., Pinto L. G. & Neves, J. (2009). Giving voice to children and young adults: a methodological approach to the evaluation of service quality in libraries. 8th Northumbria International Conference on Performance Measurement in Libraries and Information Services Libraries Plus: Adding Value in the Cultural Community.
H. Vinagre et al., " Giving voice to children and young adults: a methodological approach to the evaluation of service quality in libraries. ", in 8th Northumbria Int. Conf. on Performance Measurement in Libraries and Information Services Libraries Plus: Adding Value in the Cultural Community, Florença, 2009
@misc{vinagre2009_1716050235582, author = "Vinagre, H. and Pinto L. G. and Neves, J.", title = " Giving voice to children and young adults: a methodological approach to the evaluation of service quality in libraries. ", year = "2009", howpublished = "Digital", url = "" }
TY - CPAPER TI - Giving voice to children and young adults: a methodological approach to the evaluation of service quality in libraries. T2 - 8th Northumbria International Conference on Performance Measurement in Libraries and Information Services Libraries Plus: Adding Value in the Cultural Community AU - Vinagre, H. AU - Pinto L. G. AU - Neves, J. PY - 2009 CY - Florença ER -