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Ferraz, David (2025). Training Next-Gen of Public Reform Leaders: The Role of AI and Digital Competencies in VUCA and BANI Environments through Public Administration Education. In IIAS (Ed.), Conference of the International Institute of Administrative Science (IIAS): “Next Generation Administrative Reforms – Empowering Citizens and Reaching the Last Mile”. New Delhi: IIAS.
D. A. Ferraz, "Training Next-Gen of Public Reform Leaders: The Role of AI and Digital Competencies in VUCA and BANI Environments through Public Administration Education", in Conf. of the Int. Institute of Administrative Science (IIAS): “Next Generation Administrative Reforms – Empowering Citizens and Reaching the Last Mile”, IIAS, Ed., New Delhi, IIAS, 2025
@inproceedings{ferraz2025_1744664440300, author = "Ferraz, David", title = "Training Next-Gen of Public Reform Leaders: The Role of AI and Digital Competencies in VUCA and BANI Environments through Public Administration Education", booktitle = "Conference of the International Institute of Administrative Science (IIAS): “Next Generation Administrative Reforms – Empowering Citizens and Reaching the Last Mile”", year = "2025", editor = "IIAS", volume = "", number = "", series = "", doi = "2831376", publisher = "IIAS", address = "New Delhi", organization = "Department of Administrative Reforms and Public Grievances", url = "https://iias-iisa.org/iias-darpg-indiaconference2025/" }
TY - CPAPER TI - Training Next-Gen of Public Reform Leaders: The Role of AI and Digital Competencies in VUCA and BANI Environments through Public Administration Education T2 - Conference of the International Institute of Administrative Science (IIAS): “Next Generation Administrative Reforms – Empowering Citizens and Reaching the Last Mile” AU - Ferraz, David PY - 2025 DO - 2831376 CY - New Delhi UR - https://iias-iisa.org/iias-darpg-indiaconference2025/ AB - This article explores the role of AI and algorithms on PA education, emphasizing their potential to create a new model of public management suited for VUCA and BANI environments. It highlights the need for public leaders to develop specific competencies to navigate these complex contexts, as discussed by Bennett and Lemoine (2014) and Cascio (2020). The study uses a qualitative methodology, including literature review, document analysis and semi-structured interviews and site visits to various entities as part of the Studies-DIG project. Insights revealed the opportunities and challenges of adopting these technologies, underscoring the need for adaptive and collaborative leadership, as noted by Peters (2021), Heifetz (1994), Moore (1995), Osborne (2010), Schoemaker et al. (2018), and Bovaird and Löffler (2023). The paper identifies essential competencies for public leaders, including technical (digital fluency, data science), analytical (critical thinking, evidence-based decision-making), and behavioural (collaborative leadership, adaptability) skills. These competencies are crucial for leading digital transformation and promote the next generation of administrative reforms. The article concludes that integrating PA education with emerging technologies is vital for training leaders to tackle contemporary challenges and drive successful administrative reforms. ER -