Exportar Publicação

A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Bianchi, I. S., Serrano, J. & Pereira, R. (2024). An overlapless maturity model for configuration management. Journal of Economic Research and Business Administration. 149 (3), 3-22
Exportar Referência (IEEE) 
I. Bianchi et al.,  "An overlapless maturity model for configuration management", in Journal of Economic Research and Business Administration, vol. 149, no. 3, pp. 3-22, 2024
Exportar BibTeX 
@article{bianchi2024_1782168068940,
	author = "Bianchi, I. S. and Serrano, J. and Pereira, R.",
	title = "An overlapless maturity model for configuration management",
	journal = "Journal of Economic Research and Business Administration",
	year = "2024",
	volume = "149",
	number = "3",
	doi = "10.26577/be.2024-149-i3-01",
	pages = "3-22",
	url = "https://be.kaznu.kz/index.php/math/about"
}
Exportar RIS 
TY  - JOUR
TI  - An overlapless maturity model for configuration management
T2  - Journal of Economic Research and Business Administration
VL  - 149
IS  - 3
AU  - Bianchi, I. S.
AU  - Serrano, J.
AU  - Pereira, R.
PY  - 2024
SP  - 3-22
SN  - 1563-0358
DO  - 10.26577/be.2024-149-i3-01
UR  - https://be.kaznu.kz/index.php/math/about
AB  - IT departments often encounter challenges due to overlapping practices from various frameworks, leading to unnecessary costs and inefficiencies. Additionally, Configuration Management (CM) processes are frequently implemented poorly, missing out on potential benefits. To address these issues, our research employs a Systematic Literature Review and Design Science Research methodology to develop a comprehensive and non-redundant CM Maturity Model. By integrating frameworks such as COBIT, ITIL, and CMMI-SVC, our model is designed to assist organizations lacking clear improvement strategies, those with inadequately implemented CM processes, or those seeking self-assessment. The model is also beneficial for companies managing multiple standards simultaneously. Managers can utilize this model to evaluate CM maturity before implementing various frameworks. Furthermore, we introduce the concept of "Quick Wins" to accelerate improvement initiatives. This research provides a practical tool for IT professionals to streamline CM processes and navigate the complex landscape of IT frameworks, ultimately leading to more efficient and effective CM practices.
ER  -