Exportar Publicação
A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.
Barros, J. & Loureiro, S. M. C. (2025). The influence of consumer experience with AI on consumer behavior: A systematic literature review. In Demetris Vrontis, Yaakov Weber, Evangelos Tsoukatos (Ed.), 18th. Conference Book of Proceedings (pp. 1027?1030). EuroMed Press.
J. Barros and S. M. Loureiro, "The influence of consumer experience with AI on consumer behavior: A systematic literature review", in 18th. Conf. Book of Proc., Demetris Vrontis, Yaakov Weber, Evangelos Tsoukatos , Ed., Porto, EuroMed Press, 2025, pp. 1027-1030
@inproceedings{barros2025_1789164250197,
author = "Barros, J. and Loureiro, S. M. C.",
title = "The influence of consumer experience with AI on consumer behavior: A systematic literature review",
booktitle = "18th. Conference Book of Proceedings",
year = "2025",
editor = "Demetris Vrontis, Yaakov Weber, Evangelos Tsoukatos ",
volume = "",
number = "",
series = "",
pages = "1027-1030",
publisher = "EuroMed Press",
address = "Porto",
organization = "",
url = "https://euromedacademy.org/book-of-proceedings/"
}
TY - CPAPER TI - The influence of consumer experience with AI on consumer behavior: A systematic literature review T2 - 18th. Conference Book of Proceedings AU - Barros, J. AU - Loureiro, S. M. C. PY - 2025 SP - 1027-1030 SN - 2547-8516 CY - Porto UR - https://euromedacademy.org/book-of-proceedings/ AB - The available literature implies that new technologies, such as artificial intelligence, influence consumer experience in different industries (Steinhoff et al., Buhalis and Sinarta, 2019), but consumers will also increase their adoption of artificial intelligence (Loureiro et al., 2021). According to the existing literature, AI is dramatically changing customer experience (Hoyer et al., 2021). This unveils the need for further understanding of the influence of consumer experience with AI on consumer behavior. This systematic analysis consists of a compilation of articles and books published between 2019 and September 2024. This systematic literature review covers the objectives, methodologies, theories, constructs, conclusions, gaps, limitations, and future research insights within this research's scope. ER -
English