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Geada, N. & Alturas, B. (2025). Digital Literacy in Healthcare - A Pathway to Equitable Digital Transformation. In Rocha, Álvaro, Peñalvo, Francisco, Costa, Carlos J. & Gonçalves, Ramiro (Ed.), 2025 20th Iberian Conference on Information Systems and Technologies (CISTI). (pp. 282-292). Lisboa: Springer.
N. F. Geada and B. A. Alturas, "Digital Literacy in Healthcare - A Pathway to Equitable Digital Transformation", in 2025 20th Iberian Conf. on Information Systems and Technologies (CISTI), Rocha, Álvaro, Peñalvo, Francisco, Costa, Carlos J. & Gonçalves, Ramiro, Ed., Lisboa, Springer, 2025, vol. 3, pp. 282-292
@inproceedings{geada2025_1784809617247,
author = "Geada, N. and Alturas, B.",
title = "Digital Literacy in Healthcare - A Pathway to Equitable Digital Transformation",
booktitle = "2025 20th Iberian Conference on Information Systems and Technologies (CISTI)",
year = "2025",
editor = "Rocha, Álvaro, Peñalvo, Francisco, Costa, Carlos J. & Gonçalves, Ramiro",
volume = "3",
number = "",
series = "",
doi = "10.1007/978-3-032-10731-2_25",
pages = "282-292",
publisher = "Springer",
address = "Lisboa",
organization = "ITMA",
url = "https://link.springer.com/chapter/10.1007/978-3-032-10731-2_25"
}
TY - CPAPER TI - Digital Literacy in Healthcare - A Pathway to Equitable Digital Transformation T2 - 2025 20th Iberian Conference on Information Systems and Technologies (CISTI) VL - 3 AU - Geada, N. AU - Alturas, B. PY - 2025 SP - 282-292 DO - 10.1007/978-3-032-10731-2_25 CY - Lisboa UR - https://link.springer.com/chapter/10.1007/978-3-032-10731-2_25 AB - Digital literacy is a fundamental pillar for achieving digital inclusion, particularly in healthcare services, where effective use of digital tools significantly impacts health outcomes. This study investigates how digital literacy contributes to fostering digital inclusion among Portuguese healthcare users. Based on a quantitative approach, data was collected via an online survey disseminated through social media platforms. While this method al-lowed broad participation, it inherently selected digitally engaged users, which is a limitation discussed. The study emphasizes descriptive analysis to highlight digital behaviors and perceptions. Findings support that digital literacy enhances users’ confidence and ability to use health services online, though they also reveal disparities among subgroups. Recommendations are presented for developing targeted educational initiatives to reduce these disparities. ER -
English