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Costa, P. & Rodrigues, N. (2025). Algorithmic frictions in on-demand delivery platforms: An exploratory typology for analysing tensions between couriers, businesses, and consumers in Lisbon Metropolitan Area. RESER Conference 2025 «Rethinking Services for Society 5.0: Opportunities and Challenges» (35th RESER International Conference),.
P. M. Costa and N. M. Rodrigues, "Algorithmic frictions in on-demand delivery platforms: An exploratory typology for analysing tensions between couriers, businesses, and consumers in Lisbon Metropolitan Area", in RESER Conf. 2025 «Rethinking Services for Society 5.0: Opportunities and Challenges» (35th RESER Int. Conf.), Roma, 2025
@misc{costa2025_1791232904503,
author = "Costa, P. and Rodrigues, N.",
title = "Algorithmic frictions in on-demand delivery platforms: An exploratory typology for analysing tensions between couriers, businesses, and consumers in Lisbon Metropolitan Area",
year = "2025"
}
TY - CPAPER TI - Algorithmic frictions in on-demand delivery platforms: An exploratory typology for analysing tensions between couriers, businesses, and consumers in Lisbon Metropolitan Area T2 - RESER Conference 2025 «Rethinking Services for Society 5.0: Opportunities and Challenges» (35th RESER International Conference) AU - Costa, P. AU - Rodrigues, N. PY - 2025 CY - Roma AB - Costa, P.; Rodrigues, N. (2025), “Algorithmic frictions in on-demand delivery platforms: An exploratory typology for analysing tensions between couriers, businesses, and consumers in Lisbon Metropolitan Area”, presentation to the RESER Conference 2025 «Rethinking Services for Society 5.0: Opportunities and Challenges» (35th RESER International Conference), European Association for Research on Services - RESER, Tor Vergata University of Rome, Rome (Italy), October 29th-31st, 2025 ER -
English