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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Brochado, A. & Mendes, A. (2025). Smart luxury: Exploring Portuguese guests’ technology preferences in high-end hotels. In Alkis Thrassou, Demetris Vrontis, Leonidas Efthymiou, Yaakov Weber, S. M. Riad Shams, Evangelos Tsoukatos (Ed.), The evolution of luxury brands: Society, technology, and context. (pp. 301-327).: Palgrave Macmillan.
Exportar Referência (IEEE) 
A. M. Brochado and A. V. Mendes,  "Smart luxury: Exploring Portuguese guests’ technology preferences in high-end hotels", in The evolution of luxury brands: Society, technology, and context, Alkis Thrassou, Demetris Vrontis, Leonidas Efthymiou, Yaakov Weber, S. M. Riad Shams, Evangelos Tsoukatos, Ed., Palgrave Macmillan, 2025, vol. 2, pp. 301-327
Exportar BibTeX 
@incollection{brochado2025_1773404688381,
	author = "Brochado, A. and Mendes, A.",
	title = "Smart luxury: Exploring Portuguese guests’ technology preferences in high-end hotels",
	chapter = "",
	booktitle = "The evolution of luxury brands: Society, technology, and context",
	year = "2025",
	volume = "2",
	series = "Palgrave Studies in Cross-disciplinary Business Research, In Association with EuroMed Academy of Business",
	edition = "",
	pages = "301-301",
	publisher = "Palgrave Macmillan",
	address = "",
	url = "https://link.springer.com/chapter/10.1007/978-3-031-96680-4_11"
}
Exportar RIS 
TY  - CHAP
TI  - Smart luxury: Exploring Portuguese guests’ technology preferences in high-end hotels
T2  - The evolution of luxury brands: Society, technology, and context
VL  - 2
AU  - Brochado, A.
AU  - Mendes, A.
PY  - 2025
SP  - 301-327
SN  - 2523-8167
DO  - 10.1007/978-3-031-96680-4_11
UR  - https://link.springer.com/chapter/10.1007/978-3-031-96680-4_11
AB  - Luxury hospitality managers need to be aware that technological innovations can diminish high-end hotels’ perceived luxury value and brand image among guests because these establishments comprise a high-touch sector. This study examined guests’ acceptance of various technological solutions in luxury accommodations and explored heterogeneity in clients’ preferences. Quantitative research was conducted by collecting data from a sample of 476 Portuguese luxury hospitality consumers. The data were subjected to categorical principal components’ analysis. The results include two distinct customer segments: one that favours technological developments (i.e. younger generations) and another that has more traditional, conservative attitudes towards technological innovations (i.e. older generations). The findings offer valuable insights to professionals in the hospitality sector and academia regarding acceptance of luxury hotels’ technological developments.
ER  -