Exportar Publicação

A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Cardoso, E., Borges, H., Martinho, T., Cavaco, J. & Costa, C. (2012). IT service management using the ITIL® framework: the experience of ISCTE  University Institute of Lisbon. 18th International Conference of European University Information Systems (EUNIS 2012) (pp. 0?0).
Exportar Referência (IEEE) 
E. A. Cardoso et al.,  "IT service management using the ITIL® framework: the experience of ISCTE  University Institute of Lisbon", in 18th Int. Conf. of European University Information Systems (EUNIS 2012), Vila Real, Portugal, 2012, pp. 0-0
Exportar BibTeX 
@inproceedings{cardoso2012_1793490596431,
	author = "Cardoso, E. and Borges, H. and Martinho, T. and Cavaco, J. and Costa, C.",
	title = "IT service management using the ITIL® framework: the experience of ISCTE  University Institute of Lisbon",
	booktitle = "18th International Conference of European University Information Systems (EUNIS 2012)",
	year = "2012",
	editor = "",
	pages = "0-0",
	publisher = "",
	address = "Vila Real, Portugal",
	organization = "European University Information Systems (EUNIS)",
	url = ""
}
Exportar RIS 
TY  - CPAPER
TI  - IT service management using the ITIL® framework: the experience of ISCTE  University Institute of Lisbon
T2  - 18th International Conference of European University Information Systems (EUNIS 2012)
AU  - Cardoso, E.
AU  - Borges, H.
AU  - Martinho, T.
AU  - Cavaco, J.
AU  - Costa, C.
PY  - 2012
SP  - 0-0
CY  - Vila Real, Portugal
ER  -