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Silva, L. (2026). Benefits Management Model in the Industry 5.0 Era. European Conference on Innovation and Entrepreneurship (pp. 939?948). Academic Conferences and Publishing International Ltd. https://doi.org/10.34190/ecie.21.1.5309

L. A. Silva,  "Benefits Management Model in the Industry 5.0 Era", in European Conf. on Innovation and Entrepreneurship, Academic Conferences and Publishing International Ltd, 2026, vol. 21, pp. 939-948

@inproceedings{silva2026_1791884055507,
	author = "Silva, L.",
	title = "Benefits Management Model in the Industry 5.0 Era",
	booktitle = "European Conference on Innovation and Entrepreneurship",
	year = "2026",
	editor = "",
	volume = "21",
	number = "",
	series = "",
	doi = "10.34190/ecie.21.1.5309",
	pages = "939-948",
	publisher = "Academic Conferences and Publishing International Ltd",
	address = "",
	organization = "",
	url = "https://papers.academic-conferences.org/index.php/ecie/article/view/5309"
}

TY  - CPAPER
TI  - Benefits Management Model in the Industry 5.0 Era
T2  - European Conference on Innovation and Entrepreneurship
VL  - 21
AU  - Silva, L.
PY  - 2026
SP  - 939-948
SN  - 2049-1069
DO  - 10.34190/ecie.21.1.5309
UR  - https://papers.academic-conferences.org/index.php/ecie/article/view/5309
AB  - The  Industry  5.0  Era  has  introduced  greater  complexity  across  both  business  and  technological  domains,  characterised  by  continuous  evolution  and  an  increasing  emphasis  on  human  and  machine  collaboration.  In  this  context,  organisations are required to enhance their capacity for rapid and innovative responses to emerging dynamics. Managers, therefore, rely on advanced technologies to strengthen analytical capabilities, enabling data-driven insights and timely, well-informed decision-making grounded in historical evidence. The integration of human expertise with augmented intelligence enhances organisational value creation and reinforces a human-centric perspective. What opportunities and challenges does this new context present for the methodology? Could Augmented Intelligence offer advantages by supporting managers in applying Benefits Management more effectively? The Cranfield School of Management’s Benefits Management methodology offers a structured framework to guide strategic decision-making in complex projects, that is more focus on financial benefits, and, in Industry 5.0, it’s a research gap because isn’t focus on human centric. This research aims to explore the opportunities and  challenges  of  this  new  context,  proposing  an  enhanced  Benefits  Management  model  that  prioritises  human-centric value, sustainability, resilience, and continuous feedback, supported by augmented intelligence. The research will use the Preferred  Reporting  Items  for  Systematic reviews and Meta-Analysis Method in Literature Review and the Design Science Research Methodology to produce scientific knowledge by creating, developing, and evaluating one model. The model will be  validated  with  people  involved  with  Industry  5.0  and  Benefits  Management  in  organisations  from  different  sectors  (predominantly in the tertiary sector), for example, Decision Makers, Intermediate and Senior, Strategy and Innovations and Benefits Project Managers from sectors like Information and Communication Technologies, Finance and Banking, and Health. The  data  will  be  analysed,  and  the  feedback  will  be  incorporated  into  the  model  indicating  the  benefits  identified,  the  different between the sectors, if exist and the opportunities that can be explored. It will be also suggestions future research that can be done and sector where the model can be applied. The expected contribution of this research is to have a Benefits Management Model improvement to provide an answer for the challenges of Industry 5.0. 
ER  -