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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Rui Vitorino, Cardoso, E., de Almeida, A., António Lorvão Antunes & José Barateiro (2026). Balanced Scorecard Ontology Implementation in Portuguese Public Administration: an Empirical Study at the Secretaria-Geral Do Governo. 2026 Twelfth International Conference on eDemocracy & eGovernment (ICEDEG) (pp. 407?412). IEEE. https://doi.org/10.1109/ICEDEG70169.2026.11695521
Exportar Referência (IEEE) 
R. Vitorino et al.,  "Balanced Scorecard Ontology Implementation in Portuguese Public Administration: an Empirical Study at the Secretaria-Geral Do Governo", in 2026 Twelfth Int. Conf. on eDemocracy & eGovernment (ICEDEG), Lisbon, Portugal, IEEE, 2026, pp. 407-412
Exportar BibTeX 
@inproceedings{vitorino2026_1791475963004,
	author = "Rui Vitorino and Cardoso, E. and de Almeida, A. and António Lorvão Antunes and José Barateiro",
	title = "Balanced Scorecard Ontology Implementation in Portuguese Public Administration: an Empirical Study at the Secretaria-Geral Do Governo",
	booktitle = "2026 Twelfth International Conference on eDemocracy & eGovernment (ICEDEG)",
	year = "2026",
	editor = "",
	volume = "",
	number = "",
	series = "",
	doi = "10.1109/ICEDEG70169.2026.11695521",
	pages = "407-412",
	publisher = "IEEE",
	address = "Lisbon, Portugal",
	organization = "IEEE",
	url = "https://ieeexplore.ieee.org/document/11695521"
}
Exportar RIS 
TY  - CPAPER
TI  - Balanced Scorecard Ontology Implementation in Portuguese Public Administration: an Empirical Study at the Secretaria-Geral Do Governo
T2  - 2026 Twelfth International Conference on eDemocracy & eGovernment (ICEDEG)
AU  - Rui Vitorino
AU  - Cardoso, E.
AU  - de Almeida, A.
AU  - António Lorvão Antunes
AU  - José Barateiro
PY  - 2026
SP  - 407-412
DO  - 10.1109/ICEDEG70169.2026.11695521
CY  - Lisbon, Portugal
UR  - https://ieeexplore.ieee.org/document/11695521
AB  - The Balanced Scorecard (BSC) has long struggled to fulfil its strategic management potential in public administration. Despite its conceptual appeal, fragile causeeffect relationships, limited analytical capabilities, and persistent implementation gaps continue to undermine its effectiveness in the sector. This paper reports an empirical implementation of the Balanced Scorecard Ontology (BSO) at the Secretaria-Geral do Governo (SG-Gov), the central coordinating body of Portuguese government, examining how semantic web technologies can address these structural limitations. Grounded in a case study serving as a pilot iteration of an ongoing doctoral research program aligned with Design Science Research principles, the study produced a formally validated ontology encompassing 15 strategic objectives, 43 performance indicators, and 51 cause-effect relationships, integrated with a seven-level analytical dashboard. Technical and empirical validation provided initial evidence of ontological robustness and functional adequacy for non-specialist public managers. These preliminary findings suggest that automatic gap identification, cause-effect network analysis, and formal consistency verification can substantially enhance BSC's analytical capability in a public sector context. Identified limitations regarding organizational scope and evaluation horizon point towards a research agenda centered on multiorganizational scalability and longitudinal validation.
ER  -