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Rodrigues, L., Costa, C. & Oliveira, A. (2014). Gamification: The using of user discussion groups in the software development in e-banking. In Carlos J. Costa, Manuela Aparício (Ed.), ISDOC 2014: Proceedings of the International Conference on Information Systems and Design of Communication. (pp. 27-34). Lisboa: ACM.

L. F. Rodrigues et al.,  "Gamification: The using of user discussion groups in the software development in e-banking", in ISDOC 2014: Proc. of the Int. Conf. on Information Systems and Design of Communication, Carlos J. Costa, Manuela Aparício, Ed., Lisboa, ACM, 2014, vol. 1, pp. 27-34

@inproceedings{rodrigues2014_1775817521353,
	author = "Rodrigues, L. and Costa, C. and Oliveira, A.",
	title = "Gamification: The using of user discussion groups in the software development in e-banking",
	booktitle = "ISDOC 2014: Proceedings of the International Conference on Information Systems and Design of Communication",
	year = "2014",
	editor = "Carlos J. Costa, Manuela Aparício",
	volume = "1",
	number = "",
	series = "",
	doi = "10.1145/2618168.2618173",
	pages = "27-34",
	publisher = "ACM",
	address = "Lisboa",
	organization = "EuroSIGDOC e ADETTI-IUL/ISCTE-IUL",
	url = "http://dl.acm.org/citation.cfm?id=2618168&picked=prox&preflayout=tabs"
}

TY  - CPAPER
TI  - Gamification: The using of user discussion groups in the software development in e-banking
T2  - ISDOC 2014: Proceedings of the International Conference on Information Systems and Design of Communication
VL  - 1
AU  - Rodrigues, L.
AU  - Costa, C.
AU  - Oliveira, A.
PY  - 2014
SP  - 27-34
DO  - 10.1145/2618168.2618173
CY  - Lisboa
UR  - http://dl.acm.org/citation.cfm?id=2618168&picked=prox&preflayout=tabs
AB  - The development of the new software game gave emphasis and importance to the role played by the user discussion group during
the development phase; they were sometimes called upon to participate in testing and they contributed to changes that
improved the overall software’s. Some more concrete methods include discussion groups to stimulate the emergence of new ideas
and evaluate the gamification concepts. According to this approach, the web designers of two gamification software projects
in e-banking using Mutual Funds and Warrants were encouraged to build the first playable version of the gamified business
software. After a live introduction to a group of users, it was requested their opinion in an open questionnaire with six
questions, permitting them to identify without restrictions the needs, modifications and opinions. The method has identified a
wide range of games characteristics and web design changes, as was expected by both business and customers. In conclusion, the
use of the discussion group and open questionnaires were effective methods for the project team, to check preview the
perceptions and customer acceptance in adopting the software gamified. In this study, we identified the users' perceptions,
resumed in a diagram “the most relevant factors in an e-business game”. Our practical contribution is for the web designers and
project managers who with this methodology, may check if their software will have good adoption. 
ER  -