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Brochado, A. & Oliveira-Brochado, F. (2014). Using HEdPERF to assess service quality assessment in higher education. TMS Algarve 2014: Management Studies International Conference.
A. M. Brochado and F. Oliveira-Brochado, "Using HEdPERF to assess service quality assessment in higher education", in TMS Algarve 2014: Management Studies Int. Conf., Olhão, 2014
@misc{brochado2014_1734881032912, author = "Brochado, A. and Oliveira-Brochado, F.", title = "Using HEdPERF to assess service quality assessment in higher education", year = "2014", howpublished = "Outro", url = "" }