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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Almeida, P. P. (2008). Technology and the ‘servicelisation’ of labour: from immateriality to innovative uncertainty. Portuguese Journal of Social Science. 7 (2), 103-114
Exportar Referência (IEEE) 
P. A. Almeida,  "Technology and the ‘servicelisation’ of labour: from immateriality to innovative uncertainty", in Portuguese Journal of Social Science, vol. 7, no. 2, pp. 103-114, 2008
Exportar BibTeX 
@article{almeida2008_1720013452659,
	author = "Almeida, P. P.",
	title = "Technology and the ‘servicelisation’ of labour: from immateriality to innovative uncertainty",
	journal = "Portuguese Journal of Social Science",
	year = "2008",
	volume = "7",
	number = "2",
	doi = "10.1386/pjss.7.2.103_1",
	pages = "103-114",
	url = "http://pjss.iscte-iul.pt/index.php/pjss/index"
}
Exportar RIS 
TY  - JOUR
TI  - Technology and the ‘servicelisation’ of labour: from immateriality to innovative uncertainty
T2  - Portuguese Journal of Social Science
VL  - 7
IS  - 2
AU  - Almeida, P. P.
PY  - 2008
SP  - 103-114
SN  - 1476-413X
DO  - 10.1386/pjss.7.2.103_1
UR  - http://pjss.iscte-iul.pt/index.php/pjss/index
AB  - This article discusses the concepts of ‘servicelisation’ of labour and innovation incomplex organisational contexts. We consider that, at the present stage of societaldevelopment, the expansion of services itself represents the course from one industrialmodel to another, i.e. to a set of ways or methods of producing that are different.It is thus possible to speak of a ‘configuration of users’. In a ‘service economy’, theservice products are global and are not generally decomposable, so that it is thecustomer/user who assesses the satisfaction involved in consuming them, even beingable to intervene in their production. Besides, technology and immateriality are nowfundamental to the service logic. This article also proposes some alternative ways foranalysing the organisational structures dealing with such new phenomena.
ER  -