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Ferreira, F., Ferreira, J., Meidute-Kavaliauskiene, I. & Jalali, M. (2014). Using Fuzzy Cognitive Maps to Detect “Hidden” Causal-Effect Relationships Among Key Determinants of Bank Customer Loyalty. 4th INBAM Annual Conference.
F. A. Ferreira et al., "Using Fuzzy Cognitive Maps to Detect “Hidden” Causal-Effect Relationships Among Key Determinants of Bank Customer Loyalty", in 4th INBAM Annu. Conf., 2014
@misc{ferreira2014_1732202341903, author = "Ferreira, F. and Ferreira, J. and Meidute-Kavaliauskiene, I. and Jalali, M.", title = "Using Fuzzy Cognitive Maps to Detect “Hidden” Causal-Effect Relationships Among Key Determinants of Bank Customer Loyalty", year = "2014", howpublished = "Outro", url = "" }