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Carvalho, M., Menezes, J. & Caroline Dominguez (2014). Negative critical incidents in academic libraries: an exploratory case study in the UTAD library. In Contemporary Issues in Tourism & Management Studies (Chapter II - Management). (pp. 235-246).
M. Carvalho et al., "Negative critical incidents in academic libraries: an exploratory case study in the UTAD library", in Contemporary Issues in Tourism & Management Studies (Chapter II - Management), 2014, vol. 5, pp. 235-246
@inproceedings{carvalho2014_1734883469269, author = "Carvalho, M. and Menezes, J. and Caroline Dominguez", title = "Negative critical incidents in academic libraries: an exploratory case study in the UTAD library", booktitle = "Contemporary Issues in Tourism & Management Studies (Chapter II - Management)", year = "2014", editor = "", volume = "5", pages = "235-246", publisher = "", address = "", organization = "", url = "" }
TY - CPAPER TI - Negative critical incidents in academic libraries: an exploratory case study in the UTAD library T2 - Contemporary Issues in Tourism & Management Studies (Chapter II - Management) VL - 5 AU - Carvalho, M. AU - Menezes, J. AU - Caroline Dominguez PY - 2014 SP - 235-246 ER -