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Carvalho, M., Menezes, J. & Caroline Dominguez (2014). Negative critical incidents in academic libraries: an exploratory case study in the UTAD library. Contemporary Issues in Tourism & Management Studies (Chapter II - Management).
M. Carvalho et al., "Negative critical incidents in academic libraries: an exploratory case study in the UTAD library", in Contemporary Issues in Tourism & Management Studies (Chapter II - Management), 2014
@misc{carvalho2014_1724055493678, author = "Carvalho, M. and Menezes, J. and Caroline Dominguez", title = "Negative critical incidents in academic libraries: an exploratory case study in the UTAD library", year = "2014", howpublished = "Outro", url = "" }
TY - CPAPER TI - Negative critical incidents in academic libraries: an exploratory case study in the UTAD library T2 - Contemporary Issues in Tourism & Management Studies (Chapter II - Management) AU - Carvalho, M. AU - Menezes, J. AU - Caroline Dominguez PY - 2014 SN - 978-989-8472-55-7 ER -