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Brochado, F. & Brochado, A. (2014). Using HEdPERF to assess service quality assessment in higher education. In TMS Algarve 2014: Management studies international conference. (pp. 443-456). Olhão: UA.
F. J. Brochado and A. M. Brochado, "Using HEdPERF to assess service quality assessment in higher education", in TMS Algarve 2014: Management studies international conference, Olhão, UA, 2014, pp. 443-456
@inproceedings{brochado2014_1732207212158, author = "Brochado, F. and Brochado, A.", title = "Using HEdPERF to assess service quality assessment in higher education", booktitle = "TMS Algarve 2014: Management studies international conference", year = "2014", editor = "", volume = "", number = "", series = "", pages = "443-456", publisher = "UA", address = "Olhão", organization = "Universidade do Algarve", url = "http://www.esght.ualg.pt/tms2014/index.php/TMS2014/TMS2014" }
TY - CPAPER TI - Using HEdPERF to assess service quality assessment in higher education T2 - TMS Algarve 2014: Management studies international conference AU - Brochado, F. AU - Brochado, A. PY - 2014 SP - 443-456 CY - Olhão UR - http://www.esght.ualg.pt/tms2014/index.php/TMS2014/TMS2014 ER -