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Loureiro, S., Ferreira, E.S. & Lopes, R. (2015). Internet in the intermediation role of travel agents: The Portuguese case. In Pedro Brito, Kim-Shyan Fam (Ed.), MAG Scholar® Global Business Marketing and Tourism Conference 2015 Proceedings: Travel, discover, marketing. Porto: Asia Business Research Corporation Limited.
S. M. Loureiro et al., "Internet in the intermediation role of travel agents: The Portuguese case", in MAG Scholar® Global Business Marketing and Tourism Conf. 2015 Proc.: Travel, discover, marketing, Pedro Brito, Kim-Shyan Fam, Ed., Porto, Asia Business Research Corporation Limited, 2015
@inproceedings{loureiro2015_1733300485270, author = "Loureiro, S. and Ferreira, E.S. and Lopes, R.", title = "Internet in the intermediation role of travel agents: The Portuguese case", booktitle = "MAG Scholar® Global Business Marketing and Tourism Conference 2015 Proceedings: Travel, discover, marketing", year = "2015", editor = "Pedro Brito, Kim-Shyan Fam", volume = "", number = "", series = "", publisher = "Asia Business Research Corporation Limited", address = "Porto", organization = "Porto Business school", url = "https://magscholar.com/" }
TY - CPAPER TI - Internet in the intermediation role of travel agents: The Portuguese case T2 - MAG Scholar® Global Business Marketing and Tourism Conference 2015 Proceedings: Travel, discover, marketing AU - Loureiro, S. AU - Ferreira, E.S. AU - Lopes, R. PY - 2015 CY - Porto UR - https://magscholar.com/ AB - This article attempts to assess the impact that Internet has in the intermediation of travel agencies operating in Portugal. Firstly, the study discusses theoretical concepts related to the topic such as: tourism, internet, characterization of tourism distribution, disintermediation, reintermediation and new integrated management systems for travel agents. Then, a questionnaire was developed which resulted in 125 valid responses. The data analysis showed that travel agencies are committed to a new type of intermediation based on new technologies, using new technology platforms to distribute their tourism products and services and to adopt new business models. The study concludes that, only this way, organisations will achieve sustainable growth. ER -