Exportar Publicação

A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Loureiro, S. M. C., Ferreira, E.S., Lopes, R. &  Jin, K. N. (2015). Feeling better while waiting: The influence of intrinsic cues of hospital lobby in Portugal and South Korea. In Pedro Brito and Kim-Shyan Fam (Ed.), Proceeding of the 2015 MAG Scholar Global Business, Marketing and Tourism Conference. Porto: Asia Business Research Corporation.
Exportar Referência (IEEE) 
S. M. Loureiro et al.,  "Feeling better while waiting: The influence of intrinsic cues of hospital lobby in Portugal and South Korea", in Proceeding of the 2015 MAG Scholar Global Business, Marketing and Tourism Conf., Pedro Brito and Kim-Shyan Fam, Ed., Porto, Asia Business Research Corporation, 2015
Exportar BibTeX 
@inproceedings{loureiro2015_1732203794709,
	author = "Loureiro, S. M. C. and Ferreira, E.S. and Lopes, R. and  Jin, K. N.",
	title = "Feeling better while waiting: The influence of intrinsic cues of hospital lobby in Portugal and South Korea",
	booktitle = "Proceeding of the 2015 MAG Scholar Global Business, Marketing and Tourism Conference",
	year = "2015",
	editor = "Pedro Brito and Kim-Shyan Fam",
	volume = "",
	number = "",
	series = "",
	publisher = "Asia Business Research Corporation",
	address = "Porto",
	organization = "Porto Business School",
	url = "https://magscholar.com/"
}
Exportar RIS 
TY  - CPAPER
TI  - Feeling better while waiting: The influence of intrinsic cues of hospital lobby in Portugal and South Korea
T2  - Proceeding of the 2015 MAG Scholar Global Business, Marketing and Tourism Conference
AU  - Loureiro, S. M. C.
AU  - Ferreira, E.S.
AU  - Lopes, R.
AU  -  Jin, K. N.
PY  - 2015
CY  - Porto
UR  - https://magscholar.com/
AB  - This study aims to explore the effect of three factors of Servicescape on customers’
emotion, perceived quality and image. The proposed model was tested in medical tourism
context in Portugal and S. Korea, using a sample of 359 fully completed questionnaires.
Findings reveal that ambient and design are the most important factors in formation
Servicescape itself in the case of Portugal hospitals and design and social factors in the
case of S. Korea hospitals. Servicescape is an effective antecedent of customer image,
perceived quality and pleasure-feeling. Finally, the article also provides managerial
implications and suggests avenues for further research.
ER  -