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The publication can be exported in the following formats: APA (American Psychological Association) reference format, IEEE (Institute of Electrical and Electronics Engineers) reference format, BibTeX and RIS.

Export Reference (APA) 
Brochado, A. (2016). Management Perception of Service Quality. In Routledge Handbook of Consumer Behaviour in Hospitality and Tourism.
Export Reference (IEEE) 
A. M. Brochado,  "Management Perception of Service Quality", in Routledge Handbook of Consumer Behaviour in Hospitality and Tourism, 2016
Export BibTeX 
@incollection{brochado2016_1716084368953,
	author = "Brochado, A.",
	title = "Management Perception of Service Quality",
	booktitle = "Routledge Handbook of Consumer Behaviour in Hospitality and Tourism",
	year = "2016",
	volume = "",
	series = "",
	edition = "",
	publisher = "",
	address = "",
	url = ""
}
Export RIS 
TY  - CHAP
TI  - Management Perception of Service Quality
T2  - Routledge Handbook of Consumer Behaviour in Hospitality and Tourism
AU  - Brochado, A.
PY  - 2016
ER  -