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Dalla Pozza, I., Brochado, A., Gopal, R. & Texier, L. (2016). Customer multichannel profiling in the post-purchase phase in the insurance industry. The Second International Conference for Marketing in the Insurance Industry.
I. D. Pozza et al., "Customer multichannel profiling in the post-purchase phase in the insurance industry", in The 2nd Int. Conf. for Marketing in the Insurance Industry, Paris, 2016
@misc{pozza2016_1732201676320, author = "Dalla Pozza, I. and Brochado, A. and Gopal, R. and Texier, L.", title = "Customer multichannel profiling in the post-purchase phase in the insurance industry", year = "2016", howpublished = "Outro", url = "" }