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Export Reference (APA) 
Martins, A. L. (2016). Visiting legal systems using S-D logic lens: the impact on operations. In Heidi Dreyer, Tronbjorn Netland (Ed.), 23rd EurOMA. Trondheim: Norwegian University of Science and Technology.
Export Reference (IEEE) 
A. L. Martins,  "Visiting legal systems using S-D logic lens: the impact on operations", in 23rd EurOMA, Heidi Dreyer, Tronbjorn Netland, Ed., Trondheim, Norwegian University of Science and Technology, 2016
Export BibTeX 
@inproceedings{martins2016_1765612850799,
	author = "Martins, A. L.",
	title = "Visiting legal systems using S-D logic lens: the impact on operations",
	booktitle = "23rd EurOMA",
	year = "2016",
	editor = "Heidi Dreyer, Tronbjorn Netland",
	volume = "",
	number = "",
	series = "",
	publisher = "Norwegian University of Science and Technology",
	address = "Trondheim",
	organization = ""
}
Export RIS 
TY  - CPAPER
TI  - Visiting legal systems using S-D logic lens: the impact on operations
T2  - 23rd EurOMA
AU  - Martins, A. L.
PY  - 2016
CY  - Trondheim
AB  - Service-Dominant logic supports that value is not created by the supplier, that value is co-created. The judicial system is conservative and its output is traditionally seen as the solving of disputes. This paper aims at analyzing the adjustments required in the traditional conceptual logic of legal service systems to perceive it in the lens of service-dominant logic. The European Small Claims Procedure is used as a discussion case. Service-Dominant logic is visited and interpretation in the legal system is attempted. A new conceptualization of the traditional input-process/experience-output perspective in public services, specifically in the legal systems, is provided. 
ER  -