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Pereira, R., Da Silva, M. M. & Lapão, L. (2017). IT governance maturity patterns in Portuguese healthcare. In De Haes, W. Van Grembergen (Ed.), Strategic IT Governance and Alignment in Business Settings. (pp. 24-52). Hershey: IGI Global.
R. F. Pereira et al., "IT governance maturity patterns in Portuguese healthcare", in Strategic IT Governance and Alignment in Business Settings, De Haes, W. Van Grembergen , Ed., Hershey, IGI Global, 2017, pp. 24-52
@incollection{pereira2017_1775764912242,
author = "Pereira, R. and Da Silva, M. M. and Lapão, L.",
title = "IT governance maturity patterns in Portuguese healthcare",
chapter = "",
booktitle = "Strategic IT Governance and Alignment in Business Settings",
year = "2017",
volume = "",
series = "",
edition = "",
pages = "24-24",
publisher = "IGI Global",
address = "Hershey",
url = "https://www.igi-global.com/book/strategic-governance-alignment-business-settings/151378"
}
TY - CHAP TI - IT governance maturity patterns in Portuguese healthcare T2 - Strategic IT Governance and Alignment in Business Settings AU - Pereira, R. AU - Da Silva, M. M. AU - Lapão, L. PY - 2017 SP - 24-52 DO - 10.4018/978-1-5225-0861-8.ch002 CY - Hershey UR - https://www.igi-global.com/book/strategic-governance-alignment-business-settings/151378 AB - The pervasive use of technology in organizations to address the increased services complexity has created a critical dependency on information technology (IT) that calls to a specific focus on IT Governance (ITG). However, determining the right ITG mechanisms remains a complex endeavor. This paper uses Design Science Research and proposes an exploratory research by analyzing ITG case studies to elicit possible ITG mechanisms patterns. Six interviews were performed in Portuguese healthcare services organizations to assess the ITG practices. Our goal is to build some theories (ITG mechanisms patterns), which we believe will guide healthcare services organizations about the advisable ITG mechanisms given their specific context. We also intend to elicit conclusions regarding the most relevant ITG mechanisms for Portuguese healthcare services organizations. Additionally, a comparison is made with the financial industry to identify improvement opportunities. We finish our work with limitations, contribution and future work. ER -
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