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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA)
Álvarez-Pérez, P., Fernández-Borrero, M. & Vázquez-Aguado, O. (2014). When knowledge is not enough: elements to strengthen intercultural sensitivity among professionals of social services in Andalusia (Spain). Journal of Social Service Research. 40 (3), 353-366
Exportar Referência (IEEE)
P. Á. Pérez et al.,  "When knowledge is not enough: elements to strengthen intercultural sensitivity among professionals of social services in Andalusia (Spain)", in Journal of Social Service Research, vol. 40, no. 3, pp. 353-366, 2014
Exportar BibTeX
@article{pérez2014_1711676673111,
	author = "Álvarez-Pérez, P. and Fernández-Borrero, M. and Vázquez-Aguado, O.",
	title = "When knowledge is not enough: elements to strengthen intercultural sensitivity among professionals of social services in Andalusia (Spain)",
	journal = "Journal of Social Service Research",
	year = "2014",
	volume = "40",
	number = "3",
	doi = "10.1080/01488376.2014.901278",
	pages = "353-366",
	url = "http://www.tandfonline.com/doi/abs/10.1080/01488376.2014.901278"
}
Exportar RIS
TY  - JOUR
TI  - When knowledge is not enough: elements to strengthen intercultural sensitivity among professionals of social services in Andalusia (Spain)
T2  - Journal of Social Service Research
VL  - 40
IS  - 3
AU  - Álvarez-Pérez, P.
AU  - Fernández-Borrero, M.
AU  - Vázquez-Aguado, O.
PY  - 2014
SP  - 353-366
SN  - 0148-8376
DO  - 10.1080/01488376.2014.901278
UR  - http://www.tandfonline.com/doi/abs/10.1080/01488376.2014.901278
AB  - This study examines social services delivery in Andalusia, Spain, to determine the degree of cultural adaptation of its workers, given the important migratory flows taking place in the region during recent years. This study investigates the main characteristics of those workers with a high level of intercultural sensitivity (IS) and their cultural competences. The survey included 298 professionals with a validated IS scale along with questions related to the degree of intercultural contact and competence. A series of scales for the IS levels was created, and correlation analyses were carried out depending on the variables used. Results revealed high levels of self-attributed cultural competence and training as well as low levels of awareness and motivation for intercultural encounters. Theoretical knowledge appeared to be the only aspect in correlation with all dimensions of IS. Important deficits have been also observed when examining the type and intensity of contact among professionals and people of foreign origin. This highlights the need to transform knowledge in culturally adapted responses. Future research is necessary to deepen knowledge on how these aspects affect professional interventions.
ER  -