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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA)
Fernandes, A., Laureano, Raul M. S. & Alturas, B. (2016). Organizational Learning in Hotel Industry: An Eclectic Instrument of Measurement. TMS ALGARVE 2016 – Tourism & Management Studies International Conference.
Exportar Referência (IEEE)
A. L. Fernandes et al.,  "Organizational Learning in Hotel Industry: An Eclectic Instrument of Measurement", in TMS ALGARVE 2016 – Tourism & Management Studies Int. Conf., Olhão, 2016
Exportar BibTeX
@misc{fernandes2016_1732233667232,
	author = "Fernandes, A. and Laureano, Raul M. S. and Alturas, B.",
	title = "Organizational Learning in Hotel Industry: An Eclectic Instrument of Measurement",
	year = "2016",
	howpublished = "Outro",
	url = "http://www.esght.ualg.pt/tms2016/index.php/tms2016/tms2016"
}
Exportar RIS
TY  - CPAPER
TI  - Organizational Learning in Hotel Industry: An Eclectic Instrument of Measurement
T2  - TMS ALGARVE 2016 – Tourism & Management Studies International Conference
AU  - Fernandes, A.
AU  - Laureano, Raul M. S.
AU  - Alturas, B.
PY  - 2016
CY  - Olhão
UR  - http://www.esght.ualg.pt/tms2016/index.php/tms2016/tms2016
AB  - Organizational Learning, despite being a widely debated topic in the literature on management, regarding to the hotel industry the information is still very scattered. This study was conducted with 295 professionals, among managers and employees, of hotels in Brazil and Portugal in order to validate a measuring instrument of organizational learning, properly adapted for hotel industry, and identify differences in the degree of efficiency of the organizational learning process between hotels of different categories, and between managers and employees. Initially a content validation with representatives of the hotel industry was made, than a confirmatory factor analysis was performed. As a result, we obtained a scale with 4 factors and 12 items, which was able to identify differences in the level of organizational learning between hotels and between managers and employees. There is evidence that the ability of individuals and groups to learn is encouraged, but is not being achieved in full in this industry, and that the most critical part of the process involves the dimension of creation and knowledge management in this industry.
ER  -