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Martins, A. (2017). Using Intelligent Systems to Improve Case Flow in Court Systems. In A.M. Madureira et al. (Ed.), Intelligent Systems Design and Applications. (pp. 557). Reino Unido: Springer International Publishing AG.

A. L. Martins,  "Using Intelligent Systems to Improve Case Flow in Court Systems", in Intelligent Systems Design and Applications, A.M. Madureira et al., Ed., Reino Unido, Springer International Publishing AG, 2017, pp. 557

@incollection{martins2017_1714652300421,
	author = "Martins, A.",
	title = "Using Intelligent Systems to Improve Case Flow in Court Systems",
	booktitle = "Intelligent Systems Design and Applications",
	year = "2017",
	volume = "",
	series = "",
	edition = "",
	pages = "557-557",
	publisher = "Springer International Publishing AG",
	address = "Reino Unido",
	url = ""
}

TY  - CHAP
TI  - Using Intelligent Systems to Improve Case Flow in Court Systems
T2  - Intelligent Systems Design and Applications
AU  - Martins, A.
PY  - 2017
SP  - 557
DO  - 10.1007/978-3-319-53480-0_101
CY  - Reino Unido
AB  - Courts of Law often take so long to produce final decisions. The
reasons why court cases do not flow faster have already been approached, but
literature in scarce in exploring how to enhance that flow. This paper aims at
identifying ways to make legal cases flow faster through the legal process and
increase courts’ value proposition from a technological perspective. Research is
based on a flow and value approach. Two procedures are compared, a national
Civil Declarative Procedure and the European Small Claims Procedure. Court
procedures are analyzed from the perspective of its process’ activities and human
intervention. Findings point that delays of court cases occurs mainly due to direct
human intervention, particularly from the judge the case is assigned to, and that
the activities involved can be performed based on pre-defined rules. Recommendations
are produced on how to improve court procedures’ customer value using
intelligent systems.
ER  -