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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA)
Oliveira, T., Alhinho, M., Rita, P. & Dhillon, G. (2017). Modelling and testing consumer trust dimensions in e-commerce. Computers in Human Behavior. 71, 153-164
Exportar Referência (IEEE)
T. Oliveira et al.,  "Modelling and testing consumer trust dimensions in e-commerce", in Computers in Human Behavior, vol. 71, pp. 153-164, 2017
Exportar BibTeX
@article{oliveira2017_1715038122473,
	author = "Oliveira, T. and Alhinho, M. and Rita, P. and Dhillon, G.",
	title = "Modelling and testing consumer trust dimensions in e-commerce",
	journal = "Computers in Human Behavior",
	year = "2017",
	volume = "71",
	number = "",
	doi = "10.1016/j.chb.2017.01.050",
	pages = "153-164",
	url = "http://www.sciencedirect.com/science/article/pii/S074756321730064X"
}
Exportar RIS
TY  - JOUR
TI  - Modelling and testing consumer trust dimensions in e-commerce
T2  - Computers in Human Behavior
VL  - 71
AU  - Oliveira, T.
AU  - Alhinho, M.
AU  - Rita, P.
AU  - Dhillon, G.
PY  - 2017
SP  - 153-164
SN  - 0747-5632
DO  - 10.1016/j.chb.2017.01.050
UR  - http://www.sciencedirect.com/science/article/pii/S074756321730064X
AB  - Prior research has found trust to play a significant role in shaping purchase intentions of a consumer. However there has been limited research where consumer trust dimensions have been empirically defined and tested. In this paper we empirically test a path model such that Internet vendors would have adequate solutions to increase trust. The path model presented in this paper measures the three main dimensions of trust, i.e. competence, integrity, and benevolence. And assesses the influence of overall trust of consumers. The paper also analyses how various sources of trust, i.e. consumer characteristics, firm characteristic, website infrastructure and interactions with consumers, influence dimensions of trust. The model is tested using 365 valid responses. Findings suggest that consumers with high overall trust demonstrate a higher intention to purchase online.
ER  -