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Moro, S., Cortez, P. & Rita, P. (2018). A divide-and-conquer strategy using feature relevance and expert knowledge for enhancing a data mining approach to bank telemarketing. Expert Systems. 35 (3)
S. M. Moro et al., "A divide-and-conquer strategy using feature relevance and expert knowledge for enhancing a data mining approach to bank telemarketing", in Expert Systems, vol. 35, no. 3, 2018
@article{moro2018_1775794543955,
author = "Moro, S. and Cortez, P. and Rita, P.",
title = "A divide-and-conquer strategy using feature relevance and expert knowledge for enhancing a data mining approach to bank telemarketing",
journal = "Expert Systems",
year = "2018",
volume = "35",
number = "3",
doi = "10.1111/exsy.12253",
url = "http://onlinelibrary.wiley.com/journal/10.1111/(ISSN)1468-0394"
}
TY - JOUR TI - A divide-and-conquer strategy using feature relevance and expert knowledge for enhancing a data mining approach to bank telemarketing T2 - Expert Systems VL - 35 IS - 3 AU - Moro, S. AU - Cortez, P. AU - Rita, P. PY - 2018 SN - 0266-4720 DO - 10.1111/exsy.12253 UR - http://onlinelibrary.wiley.com/journal/10.1111/(ISSN)1468-0394 AB - The discovery of knowledge through data mining provides a valuable asset for addressing decision making problems. Although a list of features may characterize a problem, it is often the case that a subset of those features may influence more a certain group of events constituting a sub-problem within the original problem. We propose a divide-and-conquer strategy for data mining using both the data-based sensitivity analysis for extracting feature relevance and expert evaluation for splitting the problem of characterizing telemarketing contacts to sell bank deposits. As a result, the call direction (inbound/outbound) was considered the most suitable candidate feature. The inbound telemarketing sub-problem re-evaluation led to a large increase in targeting performance, confirming the benefits of such approach and considering the importance of telemarketing for business, in particular in bank marketing. ER -
English