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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Amoriom, M. & Loureiro, S. M. C. (2017). Effect of website performance expectancy on customer satisfaction: online fashion performance. In 2017 Global Fashion Management Conference. (pp. 536-539).: Global Alliance of Marketing & Management Associations.
Exportar Referência (IEEE) 
M. P. Amorim and S. M. Loureiro,  "Effect of website performance expectancy on customer satisfaction: online fashion performance", in 2017 Global Fashion Management Conf., Global Alliance of Marketing & Management Associations, 2017, pp. 536-539
Exportar BibTeX 
@inproceedings{amorim2017_1732396601085,
	author = "Amoriom, M. and Loureiro, S. M. C.",
	title = "Effect of website performance expectancy on customer satisfaction: online fashion performance",
	booktitle = "2017 Global Fashion Management Conference",
	year = "2017",
	editor = "",
	volume = "",
	number = "",
	series = "",
	doi = "10.15444/GFMC2017.06.07.02",
	pages = "536-539",
	publisher = "Global Alliance of Marketing & Management Associations",
	address = "",
	organization = ""
}
Exportar RIS 
TY  - CPAPER
TI  - Effect of website performance expectancy on customer satisfaction: online fashion performance
T2  - 2017 Global Fashion Management Conference
AU  - Amoriom, M.
AU  - Loureiro, S. M. C.
PY  - 2017
SP  - 536-539
DO  - 10.15444/GFMC2017.06.07.02
AB  - This study builds on prevalent approaches of extending the applications of importance performance analysis (IPA) tool. Thus, we analyse the influence of Performance expectancy on Customer Satisfaction. The instruments employed were adapted from previous studies and pilot tested with a group of master students to verify clarity of meaning and comprehension. Findings reveal the stronger influence of three factor that emerge from performance expectancy: Usability, Reliability, Information Quality.
ER  -