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Loureiro, S. M. C. & Ferreira, E.S. (2017). How customer experience attributes influence customer satisfaction and online bank credibility. Conference book proceedings of 10th Euromed conference of the Euromed academy of business research- global and national business theories and practice: bridging the past with the future.
S. M. Loureiro and E. S. Ferreira, "How customer experience attributes influence customer satisfaction and online bank credibility", in Conf. book proceedings of 10th Euromed conference of the Euromed academy of business research- global and national business theories and practice: bridging the past with the future, 2017
@misc{loureiro2017_1732205137474, author = "Loureiro, S. M. C. and Ferreira, E.S.", title = "How customer experience attributes influence customer satisfaction and online bank credibility", year = "2017" }
TY - CPAPER TI - How customer experience attributes influence customer satisfaction and online bank credibility T2 - Conference book proceedings of 10th Euromed conference of the Euromed academy of business research- global and national business theories and practice: bridging the past with the future AU - Loureiro, S. M. C. AU - Ferreira, E.S. PY - 2017 ER -