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Bianchi, I. S., Sousa, R. D., Pereira, R. & Edimara Luciano (2017). IT governance structures in Brazilian, Dutch and Portuguese universities. In Procedia Computer Science. (pp. 927-933). Barcelona: Elsevier.
I. S. Bianchi et al., "IT governance structures in Brazilian, Dutch and Portuguese universities", in Procedia Computer Science, Barcelona, Elsevier, 2017, vol. 121, pp. 927-933
@inproceedings{bianchi2017_1775817582897,
author = "Bianchi, I. S. and Sousa, R. D. and Pereira, R. and Edimara Luciano",
title = "IT governance structures in Brazilian, Dutch and Portuguese universities",
booktitle = "Procedia Computer Science",
year = "2017",
editor = "",
volume = "121",
number = "",
series = "",
doi = "10.1016/j.procs.2017.11.120",
pages = "927-933",
publisher = "Elsevier",
address = "Barcelona",
organization = "",
url = "http://www.sciencedirect.com/science/article/pii/S1877050917323220"
}
TY - CPAPER TI - IT governance structures in Brazilian, Dutch and Portuguese universities T2 - Procedia Computer Science VL - 121 AU - Bianchi, I. S. AU - Sousa, R. D. AU - Pereira, R. AU - Edimara Luciano PY - 2017 SP - 927-933 SN - 1877-0509 DO - 10.1016/j.procs.2017.11.120 CY - Barcelona UR - http://www.sciencedirect.com/science/article/pii/S1877050917323220 AB - Effective IT governance is determined by how the IT function is organized and where the IT decision-making authority is located within the organization. Three different IT governance structures may be considered: centralized, decentralized and federal. The appropriacy of these structures is based on the organization´s context. This article aims at analyzing how appropriate the IT governance structure adopted by universities is. Using a qualitative approach, we carried out six interviews in three countries, namely Portugal, the Netherlands and Brazil. The findings show that the centralized structure allows economizing on skills and applications, leading to cost reduction and standardization. While the decentralized mode calls for a duplication of resources, higher risks and a difficulty in communication in faculties, a centralized IT system emerges in the university. We can conclude that the federal structure is more suitable for universities where the infrastructure and strategy is centralized and the execution and operation are decentralized. Our findings are in consonance with the literature. This article will end presenting the limitations and future work. ER -
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