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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Antonio, N. & Serra., F. (2018). Software as a Service: an effective platform to deliver holistic Hotel Performance Management systems. Tourism and Management Studies. 14 (SI1), 25-35
Exportar Referência (IEEE) 
N. M. António and F. Serra,  "Software as a Service: an effective platform to deliver holistic Hotel Performance Management systems", in Tourism and Management Studies, vol. 14, no. SI1, pp. 25-35, 2018
Exportar BibTeX 
@article{antónio2018_1714770292850,
	author = "Antonio, N. and Serra., F.",
	title = "Software as a Service: an effective platform to deliver holistic Hotel Performance Management systems",
	journal = "Tourism and Management Studies",
	year = "2018",
	volume = "14",
	number = "SI1",
	doi = "10.18089/tms.2018.14SI103",
	pages = "25-35",
	url = "http://www.tmstudies.net/index.php/ectms/index"
}
Exportar RIS 
TY  - JOUR
TI  - Software as a Service: an effective platform to deliver holistic Hotel Performance Management systems
T2  - Tourism and Management Studies
VL  - 14
IS  - SI1
AU  - Antonio, N.
AU  - Serra., F.
PY  - 2018
SP  - 25-35
SN  - 2182-8458
DO  - 10.18089/tms.2018.14SI103
UR  - http://www.tmstudies.net/index.php/ectms/index
AB  - This study main objective was to assess the viability of development of a Performance Management (PM) system, delivered in the form of Software as a Service (SaaS), specific for the hospitality industry and to evaluate the benefits of its use. Software deployed in the cloud, delivered and licensed as a service, is becoming increasingly common and accepted in a business context. Although, Business Intelligence (BI) solutions are not usually distributed in the SaaS model, there are some examples that this is changing. To achieve the study objective, design science research methodology was employed in the development of a prototype. This prototype was deployed in four hotels and its results evaluated. Evaluation of the prototype was focused both on the system technical characteristics and business benefits. Results shown that hotels were very satisfied with the system and that building a prototype and making it available in the form of SaaS is a good solution to assess BI systems contribution to improve management performance.
ER  -