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Pestana, M., Pereira, R. & Moro, S. (2018). A productivity dashboard for hospitals: an empirical study. In Wrycza S., Maślankowski J. (Ed.), 11th SIGSAND/PLAIS EuroSymposium on Information Systems: Research, Development, Applications, Education. (pp. 184-199).: Springer.
M. Pestana et al., "A productivity dashboard for hospitals: an empirical study", in 11th SIGSAND/PLAIS EuroSymp. on Information Systems: Research, Development, Applications, Education, Wrycza S., Maślankowski J., Ed., Springer, 2018, vol. 333, pp. 184-199
@inproceedings{pestana2018_1711650471915, author = "Pestana, M. and Pereira, R. and Moro, S.", title = "A productivity dashboard for hospitals: an empirical study", booktitle = "11th SIGSAND/PLAIS EuroSymposium on Information Systems: Research, Development, Applications, Education", year = "2018", editor = "Wrycza S., Maślankowski J.", volume = "333", number = "", series = "", doi = "10.1007/978-3-030-00060-8_14", pages = "184-199", publisher = "Springer", address = "", organization = "EuroSymposium on Systems Analysis and Design", url = "https://link.springer.com/chapter/10.1007%2F978-3-030-00060-8_14" }
TY - CPAPER TI - A productivity dashboard for hospitals: an empirical study T2 - 11th SIGSAND/PLAIS EuroSymposium on Information Systems: Research, Development, Applications, Education VL - 333 AU - Pestana, M. AU - Pereira, R. AU - Moro, S. PY - 2018 SP - 184-199 SN - 1865-1348 DO - 10.1007/978-3-030-00060-8_14 UR - https://link.springer.com/chapter/10.1007%2F978-3-030-00060-8_14 AB - Health information systems are key assets in managing health units’ daily operations. Nevertheless, literature is scarce concerning information systems for increasing and managing hospital productivity. This study aims at filling such gap through an empirical research based on large Portuguese hospital. Specifically, a dashboard prototype is proposed addressing productivity indicators in areas such as assistance, hospitalization, surgery, among others. This dashboard is tuned using a design science research approach where health experts successively validate the prototype. Interviews are conducted to assess the benefits of using our proposal to manage productivity on a daily basis. ER -