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Ferreira, F. A. F., Jalali, M. S., Meidute-Kavaliauskiene, I., Zavadskas, E. K. & Catarino, S. M. J. (2018). A cognition-driven risk evaluation framework for consumer loans. In International Conference on Business and Information, BAI 2018. (pp. 33-50). Seoul: IBAC.
F. A. Ferreira et al., "A cognition-driven risk evaluation framework for consumer loans", in Int. Conf. on Business and Information, BAI 2018, Seoul, IBAC, 2018, pp. 33-50
@inproceedings{ferreira2018_1734879387941, author = "Ferreira, F. A. F. and Jalali, M. S. and Meidute-Kavaliauskiene, I. and Zavadskas, E. K. and Catarino, S. M. J.", title = "A cognition-driven risk evaluation framework for consumer loans", booktitle = "International Conference on Business and Information, BAI 2018", year = "2018", editor = "", volume = "", number = "", series = "", pages = "33-50", publisher = "IBAC", address = "Seoul", organization = "iBac" }
TY - CPAPER TI - A cognition-driven risk evaluation framework for consumer loans T2 - International Conference on Business and Information, BAI 2018 AU - Ferreira, F. A. F. AU - Jalali, M. S. AU - Meidute-Kavaliauskiene, I. AU - Zavadskas, E. K. AU - Catarino, S. M. J. PY - 2018 SP - 33-50 SN - 1729-9322 CY - Seoul AB - Credit to personal consumption is an important activity of the financial system and crucial to the socio-economic development of a country. It is important, therefore, that the methods and techniques used to evaluate consumer credit risk be as efficient and informative as possible, in order to strengthen decisions to approve or reject credit and promote sustainable economic growth. This study aims to create a multiple criteria expert system which integrates cognitive maps and the measuring attractiveness by a categorical based evaluation technique (MACBETH) to create a complementary framework for consumer credit risk assessment. The results show that this integrated approach allows the evaluation process of consumer credit risk to be more informed and transparent, providing value for the evaluation processes of this type of credit application as a result of the privileged contact established with a panel of credit analysts. Limitations and managerial implications are also discussed. ER -