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Correia Leal, C. & Ferreira, A.I. (2019). Discrimination in hotels: The effects of employees’ sickness on customer loyalty and positive word of mouth. EAWOP 2019 Congress.
A. C. Leal and A. I. Ferreira, "Discrimination in hotels: The effects of employees’ sickness on customer loyalty and positive word of mouth", in EAWOP 2019 Congr., Turim, 2019
@misc{leal2019_1732202031933, author = "Correia Leal, C. and Ferreira, A.I.", title = "Discrimination in hotels: The effects of employees’ sickness on customer loyalty and positive word of mouth", year = "2019", howpublished = "Outro" }