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Simões, E. & Delgado, C.  (2019). Informal learning in organizations: A study on portuguese managers’ perceptions and attitudes. 19th EAWOP Congress.

J. E. Silva and C. Delgado,  "Informal learning in organizations: A study on portuguese managers’ perceptions and attitudes", in 19th EAWOP Congr., Turin, 2019

@misc{silva2019_1716056696781,
	author = "Simões, E. and Delgado, C. ",
	title = "Informal learning in organizations: A study on portuguese managers’ perceptions and attitudes",
	year = "2019",
	howpublished = "Digital",
	url = "http://eawop2019.org/"
}

TY  - CPAPER
TI  - Informal learning in organizations: A study on portuguese managers’ perceptions and attitudes
T2  - 19th EAWOP Congress
AU  - Simões, E.
AU  - Delgado, C. 
PY  - 2019
CY  - Turin
UR  - http://eawop2019.org/
AB  - Purpose
The purpose of this study is to contribute to an understanding of the way managers view
informal learning's role in the organizational learning system.
Methodology
Content analysis of semi-structured interviews with eleven managers from Portuguese
companies of diverse industries points to four streams of analysis: informal learning concept,
antecedents, organizational supporting methods, and outcomes.
Results
The findings indicate that, more than a modality of training, informal learning is aprocess
which shapes individual and group knowledge, through a combination of diversified
tools and experiences. Results highlight that managers are aware of its importance and
are giving way to disruptive pedagogical events in organizations to ensure that employees
reflect on their own learning needs, access key organizational knowledge resources and rely
onpeer-to-peer interaction to expand their knowledge. he findings also suggest that
informal learning boosts communication and enhances individual motivation and
engagement, positively contributing to organizational performance.
Limitations
Data are obtained from a relatively small sample and from an exploratory
study.
Research/Practical Implications
Results highlight the role of informal learning in reshaping and complementing traditional formal
training programs, as well as practical implications in fostering creativity and innovation in
organizations.
Originality/Value
Regardless of recent advances in training technology and instructional design, there is very
scarce research on the ways informal learning is perceived and used in organizations
ER  -