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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Pereira, R. & Serrano, J. (2020). A review of methods used on IT maturity models development: a systematic literature review and a critical analysis. Journal of Information Technology. 35 (2), 161-178
Exportar Referência (IEEE) 
R. F. Pereira and J. Serrano,  "A review of methods used on IT maturity models development: a systematic literature review and a critical analysis", in Journal of Information Technology, vol. 35, no. 2, pp. 161-178, 2020
Exportar BibTeX 
@article{pereira2020_1732210662032,
	author = "Pereira, R. and Serrano, J.",
	title = "A review of methods used on IT maturity models development: a systematic literature review and a critical analysis",
	journal = "Journal of Information Technology",
	year = "2020",
	volume = "35",
	number = "2",
	doi = "10.1177/0268396219886874",
	pages = "161-178",
	url = "https://journals.sagepub.com/doi/10.1177/0268396219886874"
}
Exportar RIS 
TY  - JOUR
TI  - A review of methods used on IT maturity models development: a systematic literature review and a critical analysis
T2  - Journal of Information Technology
VL  - 35
IS  - 2
AU  - Pereira, R.
AU  - Serrano, J.
PY  - 2020
SP  - 161-178
SN  - 0268-3962
DO  - 10.1177/0268396219886874
UR  - https://journals.sagepub.com/doi/10.1177/0268396219886874
AB  - Maturity models can be seen as support tools for an organization. Their importance is increasing in the scientific community and IT (Information Technology) organizations are starting to implement them. The main objective of maturity models is to evaluate and improve the organization’s practices by creating an improvement roadmap. However, the utilization of the methodologies and methods by this community for the development of this kind of tools is not consensual. Several investigators have created guidelines for the development of maturity models, but the authors are not adopting them; they prefer to adopt their own methodologies. In this research, with the objective of reviewing the methodologies, methods, and guidelines used by the scientific community to develop IT maturity models, a Systematic Literature Review and a Critical analysis were made in order to realize a comparison between IT maturity models and Non-IT maturity models. In total, 109 articles of maturity models’ development were analyzed. A discussion of the articles’ results was realized.
ER  -