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Leon-Perez, J. M., Medina, F. J. & Munduate, L. (2011). Effects of self-efficacy on objective and subjective outcomes in transactions and disputes. International Journal of Conflict Management. 22 (2), 170-189

J. M. Pérez et al.,  "Effects of self-efficacy on objective and subjective outcomes in transactions and disputes", in Int. Journal of Conflict Management, vol. 22, no. 2, pp. 170-189, 2011

@article{pérez2011_1714734726449,
	author = "Leon-Perez, J. M. and Medina, F. J. and Munduate, L.",
	title = "Effects of self-efficacy on objective and subjective outcomes in transactions and disputes",
	journal = "International Journal of Conflict Management",
	year = "2011",
	volume = "22",
	number = "2",
	doi = "10.1108/10444061111126693",
	pages = "170-189",
	url = "http://www.emeraldinsight.com/journals.htm?issn=1044-4068&volume=22&issue=2&articleid=1918152&show=abstract"
}

TY  - JOUR
TI  - Effects of self-efficacy on objective and subjective outcomes in transactions and disputes
T2  - International Journal of Conflict Management
VL  - 22
IS  - 2
AU  - Leon-Perez, J. M.
AU  - Medina, F. J.
AU  - Munduate, L.
PY  - 2011
SP  - 170-189
SN  - 1044-4068
DO  - 10.1108/10444061111126693
UR  - http://www.emeraldinsight.com/journals.htm?issn=1044-4068&volume=22&issue=2&articleid=1918152&show=abstract
AB  - Purpose - This paper aims to examine the relationship between self-efficacy and the outcomes that individuals achieve when they manage conflict at work. The authors propose that self-efficacy is related to performance following a positive linear or curvilinear model depending on the outcomes assessed (objective versus subjective outcomes) and the conflict setting considered (transaction versus dispute). 
Design/methodology/approach - Two studies were conducted. Study 1 was a face-to-face transaction in which self-efficacy was measured using a survey. In study 2, participants were involved in a dispute and their self-efficacy was manipulated using a false feedback technique. 
Findings - Results suggest that high self-efficacy participants obtain better objective (economic/sbbstantive) outcomes. However, there is a curvilinear relationship, in a U-inverted shape, between self-efficacy and subjective (relational) outcomes, indicating that an increase in self-efficacy improves subjective outcomes, but there are certain levels at which self-efficacy may be dysfunctional. 
Originality/value - Recent controversial findings in research into the relationship between self-efficacy and performance are addressed in these studies. The present paper is one of the first to explore the role of self-efficacy in a dispute and to consider the effects of self-efficacy on subjective outcomes. Practical implications are discussed in light of the results.
ER  -