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Martins, A., Crespo de Carvalho, J., Ramos, T. & Fael, J. (2013). Assessing Obstetrics Perceived Service Quality at a Public Hospital. 3rd International Conference on Leadership, Technology and Innovation Management.
A. L. Martins et al., "Assessing Obstetrics Perceived Service Quality at a Public Hospital", in 3rd Int. Conf. on Leadership, Technology and Innovation Management, 2013