Exportar Publicação

A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Menezes, J. & Pinto, C. (2011). From Goods to Service Focus: adaptation in the railway industry. In Bo van der Rhee, Liana Victorino (Ed.), 12th International Research Symposium on Service Excellence in Management (pp. 1?10). Center for Hospitality Research Scholl of Hotel Administration Cornell University.
Exportar Referência (IEEE) 
J. C. Menezes and C. pinto,  "From Goods to Service Focus: adaptation in the railway industry", in 12th Int. Research Symp. on Service Excellence in Management , Bo van der Rhee, Liana Victorino, Ed., Ithaca, Center for Hospitality Research Scholl of Hotel Administration Cornell University, 2011, pp. 1-10
Exportar BibTeX 
@inproceedings{menezes2011_1789286250798,
	author = "Menezes, J. and Pinto, C.",
	title = "From Goods to Service Focus: adaptation in the railway industry",
	booktitle = "12th International Research Symposium on Service Excellence in Management ",
	year = "2011",
	editor = "Bo van der Rhee, Liana Victorino",
	pages = "1-10",
	publisher = "Center for Hospitality Research Scholl of Hotel Administration Cornell University",
	address = "Ithaca",
	organization = "Cornell University",
	url = ""
}
Exportar RIS 
TY  - CPAPER
TI  - From Goods to Service Focus: adaptation in the railway industry
T2  - 12th International Research Symposium on Service Excellence in Management 
AU  - Menezes, J.
AU  - Pinto, C.
PY  - 2011
SP  - 1-10
CY  - Ithaca
ER  -