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Silva, J. L. & Rodrigues, P. (2021). Help through demonstration and automation for interactive computing systems: a survey of recent works. International Journal of Electrical and Computer Engineering. 11 (2), 1549-1560
J. L. Silva and P. F. Rodrigues, "Help through demonstration and automation for interactive computing systems: a survey of recent works", in Int. Journal of Electrical and Computer Engineering, vol. 11, no. 2, pp. 1549-1560, 2021
@article{silva2021_1734957740707, author = "Silva, J. L. and Rodrigues, P.", title = "Help through demonstration and automation for interactive computing systems: a survey of recent works", journal = "International Journal of Electrical and Computer Engineering", year = "2021", volume = "11", number = "2", doi = "10.11591/ijece.v11i2.pp%25p", pages = "1549-1560", url = "http://ijece.iaescore.com/index.php/IJECE/index" }
TY - JOUR TI - Help through demonstration and automation for interactive computing systems: a survey of recent works T2 - International Journal of Electrical and Computer Engineering VL - 11 IS - 2 AU - Silva, J. L. AU - Rodrigues, P. PY - 2021 SP - 1549-1560 SN - 2088-8708 DO - 10.11591/ijece.v11i2.pp%25p UR - http://ijece.iaescore.com/index.php/IJECE/index AB - Usability is very important however, it is still difficult to develop interactive computing systems that meet all user’s specificities. Help systems should be a way of bridging this gap. This paper presents a general survey on recent works (building upon previous surveys) related to improving applications’ help through demonstration and automation and, identifies which technologies are acting as enablers. The main contributions are, identifying (i) which are the recent existing solutions; (ii) which aspects must be investigated further; and (iii) which are the main difficulties that are preventing a faster progress. ER -